BEING EASY TO WORK WITH vs. being EASY MANIPULATED
Being a successful photographer isn’t just about capturing amazing images; it’s also about creating and fostering strong relationships with your clients. I’ve always tried to be a photographer who communicates clearly, delivers high-quality work on time, welcomes and handles criticism constructively, and is a pleasure to collaborate with.
However, over time, I’ve noticed a pattern that deserves some attention, especially for up-and-comers. Some clients take this cooperative spirit as a sign of weakness, an invitation to push beyond agreed-upon boundaries, make unreasonable demands, or even expect me to compromise on my artistic vision.
This is a tightrope we all walk as creatives. We want to make our clients stoked, but not at the expense of our own creative integrity or standards. How do we navigate this? Let me share some strategies that have worked for me in the past:
Clear Communication: From the jump, be transparent about your working process, availability, and delivery timelines. Setting clear expectations early can prevent many misunderstandings and conflicts in the future.
Solid Contracts: A solid contract is your best friend. It should detail everything from the scope of work and payment terms to copyright information. Remember, a contract isn’t mere paperwork; it’s your shield against potential manipulation that you can lean on.
Professional Assertiveness: Don’t hesitate to say no, especially when necessary. If a client makes a request that’s unreasonable, voice your concerns respectfully yet firmly. You’re not just a hired hand; you’re an expert in your field (and a human being), and your opinion matters.
Negotiation Skills: There will be times when you’ll need to negotiate. Hold onto your principles but keep the communication open. More often than not, there’s a middle ground where both of you can find satisfaction and come to an agreement.
I’ve faced these situations multiple times in my career. One common instance involves clients expecting fully edited photos within 24 hours of a full-day shoot. As much as I want to accommodate their needs, I know it’s nearly impossible to deliver top-notch work within such a tight timeframe. I eventually explain my process, outline the time required for quality editing, and propose a more realistic timeline. In most cases, the client understands and we’ve reached a compromise that suits both parties.
Being easy to work with shouldn’t equate to being a pushover. You can maintain your professionalism while also standing your ground. Setting these boundaries not only protects you from potential manipulation but also creates a sense of respect between you and your clients.
Moreover, standing your ground can bring your credibility and reputation up in the long run. Clients may initially be taken aback by your assertiveness, but ultimately, they’ll respect you more for it. They’ll appreciate your commitment to delivering quality work and your transparency in managing expectations.
Remember, each time you uphold your professional boundaries, you’re not just protecting your current situation — you’re setting a precedent for future projects and shoots. You’re sending a clear message about what clients can expect when they work with you.
The next time you feel pressured to bend over backward for a client, think about this: cooperation doesn’t mean compromising your worth. Stand your ground and protect your work. After all, it’s your unique vision and skill set that got you the gig in the first place. Happy shooting.